Track Your Order
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✦
✦
🚚
where's my parcel?
Track your order.
Every parcel that leaves our Mumbai studio comes with tracking. Here are the three fastest ways to see where yours is.
✦ three ways to check
Find your parcel
Pick whichever is easiest — all three lead to the same live tracking.
01
👤
Your account
Log in and see every order you've placed with live status, tracking numbers, and delivery updates.
Login & track → 02 💬 WhatsApp usSend us your order number and we'll pull up the tracking for you within a few minutes during studio hours.
Message us → 03 📩 Check your emailEvery order gets a confirmation email with a tracking link. Once your parcel ships, a second email brings the live tracking.
Email us →✦ what to expect
The journey of your order
From studio to your doorstep — here's roughly what happens after you press “order”.
step one
📝
Order placed
You get an email confirmation with all your order details.
step two
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In the studio
We hand-finish and pack your pieces. Personalised items take 48 hours here.
step three
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On the way
Once dispatched, you'll get a tracking link via WhatsApp and email.
step four
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At your door
1–2 days in Mumbai · 3–7 days pan-India · up to 10 for remote areas.
😱
Something feel off?
If your parcel appears stuck for more than 7 days after dispatch, or if tracking shows no movement, don't worry — WhatsApp us with your order number and we'll chase the courier. If it's genuinely lost, we resend or refund.
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