Privacy Policy

At Arendelle, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Make a purchase
  • Sign up for our newsletter
  • Contact us for support

The personal information we collect may include:

  • Name, email address, phone number, shipping and billing address
  • Payment information (credit card details, bank details for COD refunds, etc.)
  • Order history and preferences

We also collect certain data automatically, including:

  • Your IP address
  • Browser type and version
  • Time zone and geographic location
  • Cookie data

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Communicate with you regarding your orders, inquiries, or promotional offers
  • Improve our website and services
  • Personalize your shopping experience
  • Prevent fraudulent transactions and ensure the security of our website

We do not sell, rent, or share your personal information with any third-party companies, except to provide the necessary services (e.g., payment processing, shipping).

3. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies allow us to track how visitors interact with our site, remember your preferences, and tailor content to your interests.

You can choose to disable cookies through your browser settings, but this may limit your ability to use certain features of our website.

4. Third-Party Services

We may share your personal information with third-party service providers for the purposes of:

  • Payment processing (e.g., Razorpay, PayPal)
  • Shipping and order fulfillment
  • Marketing services (email newsletters, promotions)

These third parties are required to protect your data and use it only for the specific services they provide.

5. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent for us to use your data at any time
  • Opt-out of receiving marketing communications

To exercise these rights, please contact us at support@arendelle.in